Welcome to Albahr Foods! These Terms and Conditions govern your use of our website, products, and services. By accessing or purchasing from our store, you agree to comply with the following terms.

1. General Terms

1.1. Eligibility: You must be at least 18 years old or have parental consent to use our services.
1.2. Accuracy: You agree to provide accurate and complete information during registration and ordering.
1.3. Modification: We reserve the right to update these terms at any time without prior notice.

2. Products & Orders

2.1. Product Availability: All products are subject to availability. If an item is out of stock, we will notify you as soon as possible.
2.2. Pricing: Prices are listed in Pakistani Rupees (PKR) and are subject to change without notice.
2.3. Order Confirmation: An order confirmation does not guarantee availability. We reserve the right to cancel or modify orders.
2.4. Cancellation: Orders can only be canceled before dispatch. Once shipped, cancellations are not allowed.

3. Payments

3.1. Payment Methods: We accept Cash on Delivery (COD), Bank Transfers, and Online Payments through secure gateways.
3.2. Failed Transactions: If a payment fails, your order will not be processed. Please contact your bank or our support team for assistance.
3.3. Refunds: Refunds are only issued for canceled orders or defective/damaged products (see Returns Policy).

4. Shipping & Delivery

4.1. Delivery Areas: We deliver across Pakistan. Delivery times may vary based on location.
4.2. Shipping Charges: Charges depend on the order amount and delivery location.
4.3. Delivery Delays: We are not responsible for delays due to unforeseen circumstances such as weather, strikes, or courier issues.

5. Returns & Refund Policy

5.1. Eligibility for Returns: We only accept returns for damaged, defective, or incorrect products.
5.2. Return Process: Customers must notify us within 24 hours of receiving the product and provide proof (photos/videos).
5.3. Refund Processing: If eligible, refunds will be processed within 7-10 business days via the original payment method.

6. User Responsibilities

6.1. Prohibited Activities: Users must not misuse the website, attempt fraudulent transactions, or violate any laws.
6.2. Account Security: Customers are responsible for maintaining the confidentiality of their account credentials.

7. Liability & Disclaimer

7.1. Product Quality: While we ensure high-quality products, we do not guarantee specific health benefits.
7.2. Website Use: We are not responsible for errors, inaccuracies, or disruptions in website functionality.

8. Governing Law

These terms are governed by the laws of Pakistan. Any disputes shall be resolved through arbitration or the courts of Pakistan.

9. Contact Us

For any inquiries, complaints, or support, reach out to us:
📧 Email: contact@albahrfoods.com
📞 Phone: +92 333 6331284
📍 Address: 13/G Road, Chishtian

By using our website and services, you agree to these Terms and Conditions.